Read what people are saying
about Precision Garage Door
Precision Garage Door of Lexingtonhas received 2 reviews, averaging 2.00 Stars:
Versailles, KY
Frankfort, KY
Review:
I was insulted by how much this company charges for extention cables purchased from Lowe's. The technician did not have the cables my garage used and ran to my local Lowe's to purchase. I checked their website after receiving the itemized invoice from your company and the mark up was astounding! $90 for cables that run as low as $9 and as high as $31???? The labor wasn't very long but and my technician Justin was very personable and knowledgeable. However I cannot recommend this company knowing how they over charge for parts picked up at a local hardware store.
- Stephanie Smith
I just searched the internet for garage door repair. I initially called Overhead Door in Lexington, but had to leave a message. I then called Precision and scheduled service. When the technician arrived I discovered that I had misunderstood the phone quote, but that was on me. I was satisfied with the repair, but not the cost which was $85 for the service call and $150 for the repair. As luck would have it, Overhead Door called me back the next day. I discovered their service fee for me would have been $55 and the repair would have been $110 per hour with a minimum one hour, which in my case was all that was needed, for a total of $165. In addition I was told that if I replaced the spring they would only replace it with a two spring system, and my door only has one. Overhead Door said if I wanted to stay with one spring that was an option which would save me a significant amount of money. I'm 70 years old, retired, divorced, single income, so every dollar counts. Have you ever made a purchase and discovered the very next day you could have saved a significant amount of money? You know that sick feeling!! If Precision reads this and wants to do the right thing they could reimburse me the $70 I feel I overpaid, otherwise buyer beware!!!!
- Bobby Watts